[Web page published on Deem.com August 14, 2020.]
Deem’s Best-in-Class Process Manages the Change for You.
The way we take care of our customers is just one distinction that sets us apart from other corporate travel online booking tools (OBTs). Deem’s time-tested method simplifies and manages the change for you, so you can focus on what you do best – helping your customers.
From streamlining our implementation process to using automation that’s supported and managed by our human teams, and offering customized training, we’ve made it easier than ever to switch to the OBT that’s so innovative it’s used by the world’s largest tech companies.
We’ll Take Care of You
PROFILE DATA MIGRATION
Manually building new profiles? No, thanks! Take advantage of the newest technology available. We use automation to easily migrate profile data from your customer’s current OBT to Deem’s Work Fource platform.
DEDICATED CONFIGURATION MANAGER
No more calling your OBT’s call center hoping you get someone who knows you. Maximize the value from your managed travel program, drive user adoption, and ensure successful implementation and onboarding with the help of a Configuration Manager who is dedicated to your account.
ON-DEMAND CUSTOMIZED TRAINING
We’re sure the more travelers know about Deem Work Fource, the more they’ll use it. Whether it’s standard product training or a customized workshop tailored to your specific needs, we’re here to help you, your admins, and your travelers get the most from the platform.
CUSTOMER SERVICE AND SUPPORT TEAMS
Never get ghosted by an OBT again. Deem’s Service and Support teams are available to you 24/7. In addition to a team of support professionals, you will have a dedicated/named support representative for each direct account. Contact someone you know – we’ll make sure you get the help and support you need, when you need it.
STRATEGIC PARTNERSHIP MANAGEMENT
We know it can get overwhelming to manage multiple platforms – we can help! We’ll assist with your travel management agency and expense provider integrations, taking the stress and confusion out of your experience.
HANDS-ON DEPLOYMENTS
Ensuring everything goes smoothly, Deem’s Professional Services team is ready and waiting to support your platform implementation with proactive, personalized deployment service. With our Professional Services team, you get best-in-class support that you won’t find anywhere else!
SOLUTIONS CONSULTANTS
Get workflow consultation from the pros. Our frontline subject matter experts can help answer questions you may have about your company’s specific needs. Let us help make your whole process easier, more efficient and more effective.
Diana Brandon, Marcom Writer & Strategist 