Diana Brandon, Marcom Writer & Strategist

It was almost painful to learn that certain major international organizations were hit hard by the recent WannaCry cyberattack because they hadn’t updated their operating systems in more than a decade — 14 years to be exact. Read more

Changes are affecting everyone from suppliers to buyers throughout the chain. How travel managers view tools such as technology or RFP agreements will also change based on the relationships or partnerships they build. This could also lead to new and different players coming up in the travel space. Read more

Combined with reduced staffing at TMCs, there may be many travelers still being listed as in a different destination from their true location. And of the cancelled trips, many of those non-refundable tickets initially belonged to travelers who have since lost their jobs through furlough or layoff. This leaves companies with potentially millions of dollars… Read more

Do a Google search for “how will travel return?” and the results turn up mostly business travel articles that mostly address airline uncertainty. Drastic air travel service changes, cuts, and the resulting impact on so many employees and travelers, may make it seem like airlines are getting an outsized amount of media coverage right now. Read more

Think about how much technology has changed over the last 50 years. It’s now the 21st century. It’s the difference between having watched the first moon landing on television to, today, carrying more technology in our pockets than was used by the Apollo 11 computer. And it’s the difference between today’s oldest and youngest workers. Read more